GUEST RESOURCES
You may not always be aware of what resources are available to you within your area. We aim to provide you with as many helpful options as we can, so that you have the tools you need to seek your pathway out of homelessness if you wish.
Click on your location below to drop to the resources near you.
QUEANBEYAN RESOURCES MAROOCHYDORE RESOURCES BYRON BAY RESOURCES HERVEY BAY RESOURCES
NATIONAL PHONE NUMBERS
In the event of an emergency, please call 000.
BEYOND BLUE
Support for depression, anxiety and related disorders.
1300 22 4636 | 24 hours a day
https://www.beyondblue.org.au/
BLACK DOG INSTITUTE
Information on symptoms, treatment and prevention of depression and bipolar disorder.
(02) 9382 4530 | Mon-Fri 9:00am - 5:00pm
https://www.blackdoginstitute.org.au/
CARERS AUSTRALIA
Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
1800 242 636
https://www.carersaustralia.com.au/
CENTRELINK
Information about crisis payments, finding social workers and assistance if you’re having trouble paying your rent.
132 850 | Mon - Fri 8:00am - 5:00pm
https://www.servicesaustralia.gov.au/
GAMBLERS HELP
To talk to someone about gambling problems.
1800 858 858
https://gamblershelp.com.au/
HEADSPACE
Free telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
1800 650 890
http://headspace.org.au/
KIDS HELPLINE
Free, private and confidential, phone counselling service specifically for young people aged between 5 and 25 years.
1800 55 1800 | 24 hours a day
https://kidshelpline.com.au/
LIFELINE
If you need someone to talk to, for any reason, you can call Lifeline.
13 11 14 | 24 hours a day
https://www.lifeline.org.au/
MENSLINE AUSTRALIA
A telephone support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
1300 78 99 78 | 24 hours a day
https://mensline.org.au/
MINDSPOT CLINIC
An telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.
1800 61 44 34
https://www.mindspot.org.au/
OCD AND ANXIETY HELPLINE
The HelpLine provides support, information and referral to people with anxiety disorders and their families and carers, and mental health care providers.
1300 269 438 | Mon - Fri 10.00am - 4.00pm
https://www.arcvic.org.au/our-services/helpline
QLIFE
QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people.
1800 184 527 | 3:00pm-12:00am
https://qlife.org.au/
QUITLINE
Quit provides information and support to those who want to reduce or stop smoking.
13 7848 | Mon - Fri 8:00am - 8:00pm
https://www.quit.org.au/
RELATIONSHIPS AUSTRALIA
A provider of relationship support services for individuals, families and communities.
1300 364 277
https://www.quit.org.au/
SANE AUSTRALIA
Information about mental illness, treatments, where to go for support and help carers.
1800 187 263
https://www.sane.org/
STANDBY SUPPORT AFTER SUICIDE
Information, resources, counselling and group support to those bereaved by suicide.
1300 727 247
https://standbysupport.com.au/
1800 RESPECT
National Sexual Assault, Domestic and Family Violence Counselling Service.
1800 737 732
https://www.1800respect.org.au/
QUEANBEYAN RESOURCES
QUEANBEYAN SLEEPBUS SERVICE
Queanbeyan Visitor Information Centre
1 Farrer Place, Queanbeyan NSW
Service Nights: 6
Wednesday, Thursday, Friday, Saturday, Sunday, Monday.
Service Hours:
Boarding 8:30pm - 10pm. Doors close 10pm sharp
Wake up call 7:00am. Check out 7:15am
ACCOMODATION
CRISIS YOUTH REFUGE QUEANBEYAN
Provides emergency and short-term accommodation and support to young people 16-17 years (younger people may be assessed in special circumstances) at risk of becoming homeless.
17 Kathleen Street, Queanbeyan
(02) 6232 9717
https://www.syfs.org.au/services/crisis-youth-refuge-queanbeyan
HOME IN QUEANBEYAN
Provides 24hr care for men and women from 18yrs with a mental illness who are homeless or at risk of homelessness. Features twenty self-contained residential apartments for long term care, along with a communal dining area and caretaker's house.
284 Crawford Street, Queanbeyan
02 6284 2409
https://homeqbn.org/
LOUISA DOMESTIC VIOENCE SERVICE
Early intervention and outreach support for people experiencing domestic and family violence to stay safely in their own home, or secure accomodation.
PO Box 1230, Queanbeyan
(02) 6299 4799
https://www.molonglo.net.au/louisa-domestic-violence-service/
ST. BENEDICT'S COMMUNITY CENTRE
St. Benedict's assists guests to obtain appropriate housing, and provides meals, advocacy and practical support, as well as providing emotional, physical, and spiritual security for it's guests.
21 Brigalow Street, Karabar
(02) 6297 5331
https://www.facebook.com/stbenedictsqbn
YOUR PLACE HOUSING SUPPORT SERVICE
Providers of housing and homelessness support services assisting people in the Queanbeyan-Palerang area.
Upstairs at Riverside Plaza, Monaro Street, Queanbeyan
(02) 6297 5827
https://www.molonglo.net.au/your-place-housing-support/
FOOD
ANGLICARE FOOD FAIR
A community pantry to help low-income families purchase groceries at heavily discounted prices.
170 Crawford St, Queanbeyan
(02) 6232 9272
https://www.cnct.directory/listing/food-fair-anglicare/
ST. BENEDICTS COMMUNITY CENTRE
St. Benedict's assists guests to obtain appropriate housing, and provides meals, advocacy and practical support, as well as providing emotional, physical, and spiritual security for it's guests.
21 Brigalow Street, Karabar
(02) 6297 5331
https://www.facebook.com/stbenedictsqbn
THE EARLY MORNING CENTRE
A safe, respectful space with friendly people. Providing food, essential services, support and community activities, focusing on individual needs.
69 Northbourne Avenue, Canberra City
(02) 6247 5041
https://www.emc.org.au/
VINNIES NIGHT PATROL
The vans visit locations across Canberra and Queanbeyan, handing out drinks, sandwiches, fruit, clothing items, sleeping bags, blankets, and hygiene packs.
Multiple locations, see website for list.
(02) 6234 7307
https://www.vinnies.org.au/page/Find_Help/ACT/Food/Night_Patrol/
WELLBEING
GAMBLEAWARE
GambleAware is a free, confidential service that assists gamblers and their families in NSW.
1800 858 858
https://www.gambleaware.nsw.gov.au/
HEADSPACE QUEANBEYAN
Headspace Queanbeyan is a free or low cost, confidential service where 12 to 25 years old can access mental health professionals.
Unit 2, 98 Monaro Street, Queanbeyan
(02) 5131 1500
https://headspace.org.au/headspace-centres/queanbeyan
LIFELINE
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
13 11 14
https://www.lifeline.org.au/
THE EARLY MORNING CENTRE
A safe, respectful space with friendly people. Providing food, essential services, support and community activities, focusing on individual needs.
69 Northbourne Avenue, Canberra City
(02) 6247 5041
https://www.emc.org.au/
MAROOCHYDORE RESOURCES
MAROOCHYDORE SLEEPBUS SERVICE
60-72 Kingsford Smith Parade,
Maroochydore, QLD
Service Nights: 3
Friday, Saturday, Sunday.
Service Hours:
Boarding 8:30pm - 10pm. Doors close 10pm sharp
Wake up call 7:00am. Check out 7:15am
ACCOMODATION
COAST TO BAY HOUSING GROUP
Community housing provider. Longer term housing, transitional housing, affordable housing stream and other housing related products.
Kon-Tiki Business Centre, Level 4 Tower 2, 55 Plaza Pde Maroochydore QLD 4558
(07) 5451 2900
www.coast2bay.com.au
DEPARTMENT OF COMMUNITIES, HOUSING AND DIGITAL ECONOMY
Housing Service Centre. Social housing delivery, private rental assistance and referral pathway for community housing providers.
Mike Ahern centre, 12 First Ave Maroochydore QLD 4558
(07) 5352 7333
www.qld.au/housing
INTEGRATED FAMILY AND YOUTH SERVICE LTD (IFYS)
Short term housing for young people and their children between the ages of 16-25 years.
108 Parker Street Maroochydore QLD 4558
(07) 5438 3000
www.ifys.com.au
KYABRAM COMMUNITY ASSOCIATION
Accommodation and domestic and family violence shelter. Short term emergency accommodation, mobile outreach support and housing information platform for women and children experiencing domestic and family violence.
28 Prince Street Nambour QLD 4560
(07) 5441 3837
www.kyabra.org
SALVATION ARMY
Temporary supported accomomodation for families who are experiencing or at risk of homelessness.
4-6 Maud Street Nambour QLD 4565
(07) 5455 5109
www.salvos.org.au
ST VINCENT DE PAUL SOCIETY
Offering fully furnished transitional accommodations and long term, unfurnished housing options.
12 Rigby street Nambour QLD 4560
(07) 5459 5212
www.vinnies.org.au
FOOD
HTK CHURCH
Community Breakfast. A full breakfast is available to all, no questions asked.
11 Meridian Street, Bokarina QLD 4575
(07) 5493 4774
www.htkchurch.com
MAROOCHY NEIGHBOURHOOD CENTRE INC.
One Roof Program service provides meals, medical, mental health outreach, laundry service, hot showers, counselling among many other things.
2 Fifth Ave, Cotton Tree QLD 4558
(07) 5443 6696
https://maroochync.org.au/
NAMBOUR ANGLICAN PARISH
Offering burgers and hot/cold drinks to those in need. Friday Night Feed is held in the grounds of the Nambour Anglican Church.
174 -176 Currie Street, Nambour QLD 4560
(07) 5441 1018
www.anglicannambour.com
ROSIE'S FRIENDS ON THE STREET
Sharing friendship with a cuppa and a bite to eat. Servicing Happy Valley, Bulcock Beach, Felicity Park, Bulcock Street, Caloundra. Please see website for service schedule.
Head Office 109 North Road, Wynnum West QLD 4178
(07) 3396 4267
www.rosies.org.au
THE SHACK COMMUNITY CENTRE
Drop in centre providing life essentials in the form of meals, showers, some clothing and referrals.
19 Prince Street, Nambour 4560
(07) 5441 5928
www.theshackcommunitycentre.com.au
SUNCOAST CHRISTIAN CARE
The Daily Bread provides a free, three course meal plus hot/cold drinks.
Lutheran Church Hall. 10 Sydney Street Nambour QLD 4560
(07) 5441 4877
www.suncoastchristiancare.com.au
WELLBEING
HOMELESS HEALTH OUTREACH TEAM (HHOT)
Homeless Health Outreach Team (HHOT) service provides comprehensive assessments, care co-ordination and clinical interventions for homeless persons in the community who are experiencing mental illness.
C-Square, 62-64 Currie Street Nambour QLD 4560
(07) 5319 4800
www.health.qld.gov.au/sunshinecoast/mhas
ONEPLACE COMMUNITY SERVICES DIRECTORY
OnePlace is an online community service directory for Queensland Parents, families and professionals looking to find support.
www.oneplace.org.au
SUNNY STREET MAROOCHYDORE CENTRE
Bulk billing medical practice that provides friendly, non-judgmental healthcare to people experiencing homelessness, poverty and complex vulnerability.
4/54 Baden Bowell Street Maroochydore, Qld 4558
(07) 5313 7778
www.sunnystreet.org
SUNNY STREET OUTREACH
A mobile doctor and nurse led outreach clinic providing health care to individuals and families experiencing homelessness and or vulnerability across the Sunshine Coast, Gympie and Brisbane regions.
PO Box 806 Buderim QLD 4556
0433 392 549
www.sunnystreet.org
BYRON BAY RESOURCES
BYRON BAY SLEEPBUS SERVICE
Uniting Church Carpark,
8 Carlyle Street, Byron Bay
Service Nights: 3
Friday, Saturday, Sunday.
Service Hours:
Boarding 8:30pm - 10pm. Doors close 10pm sharp
Wake up call 7:00am. Check out 7:15am
ACCOMODATION
CONNECTING HOME
Connecting Home supports people who are homeless, or at risk of homelessness, to identify and source sustainable housing.
1800 048 310
https://socialfutures.org.au/service/homelessness-adults/
LINK2HOME
Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.
1800 152 152
MOMENTUM COLLECTIVE
Assisting people to access crisis accommodation and provide the support they need to transition to a safe and stable home environment.
1300 355 305
https://mymomentum.org.au/
THE SHIFT PROJECT
Supporting women through the challenges they face moving from homelessness to independence.
0411 844 134
https://shiftproject.org.au/
SOCIAL FUTURES
A range of services to support people who are experiencing homelessness, at risk of homelessness, or in unstable housing.
1800 719 625
https://socialfutures.org.au/
FOOD
BRUNS BREKKIE
Rescued food for those in need. Bi-weekly breakfast from 8am - 9am Tuesdays and Fridays.
Brunswick Valley Community Centre
https://www.instagram.com/brunsbrekkie
FLETCHER STREET COTTAGE
Fletcher Street Cottage provides support, information, referral and advocacy to people at risk of homelessness or those already sleeping rough.
18 Fletcher Street, Byron
(02) 6685 6807
https://www.fletcherstreetcottage.com.au/
THE HUB BAPTIST CHURCH
Free food relief bags Wednesday 10am - 12pm.
2 Bindaree Way, Ocean Shores
https://www.facebook.com/thehuboceanshores/
LIBERATION LARDER
The kitchen at the Byron Community Centre is open two days a week to make health takeaway meals for the homeless, financial disadvantaged and people in need in the Byron shire. Mondays and Thursdays 12pm - 1:30pm.
69 Jonson St, Byron Bay (rear entrance on Fletcher St)
0435 879 778
http://www.liberationlarder.org/
MULLAMBIMBY DISTRICT NEIGHBOURHOOD CENTRE
Community meals - More than a Meal Tuesdays - Thursdays 12:30pm - 2pm. Community Pantry - low cost dry goods and household basics Monday, Tuesday and Friday 10am - 12pm.
55 Dalley St, Mullambimby
(02) 6684 1286
https://www.mdnc.org.au/
UNITING CHURCH MULLAMBIMBY
Food box available Thursday 9:30am - 11:30am.
Corner Jubilee Avenue and Whian Streets, Mullambimby
https://mullumbimby.uca.org.au/our-calender/community-food-box/
WELLBEING
FLETCHER STREET COTTAGE
Fletcher Street Cottage is a homelessness service that provides support, information, referral and advocacy to people experiencing or at risk of homelessness.The cottage is a welcoming, safe and respectful space where people who are sleeping rough can come to enjoy simple, practical relief opportunities, find connections and access broader support. There are individual support appointments available with our Community Support Workers and specialist services. Breakfast, Showers and Laundry, and Office Support.
18 Fletcher Street, Byron
(02) 6685 6807
https://www.fletcherstreetcottage.com.au/
MULLAMBIMBY DISTRICT NEIGHBOURHOOD CENTRE (MDNC)
Legal Aid phone appointments only (02) 6621 2082.
Community Support - Monday - Friday (02) 6684 1286. Information and referrals. Assistance during financial difficulties. Work development order (WDO). Care packages. Material Aid.
Womens Resource Service via phone (02) 6684 4299 Monday - Friday 9am - 4pm.
Listening Space 1-on-1 counselling via phone 0427 015 296 Monday - Friday 9am - 4pm.
Hot Showers Monday - Friday 9:30am - 3pm
55 Dalley Street, Mullambimby
https://www.mdnc.org.au/
ST VINCENT DE PAUL
AssistING people in need and combating social injustice across Australia.
2 Marvell St, Byron BYT
0477 550 336
https://www.vinnies.org.au/
ORANGE SKY AUSTRALIA
Helping to positively connect our friends in need through free laundry, showers and conversation.
Fletcher Street Cottage, Byron Bay. Mullambimby MDNC 55 Dalley Street.
(07) 3067 5800
https://orangesky.org.au/
HERVEY BAY RESOURCES
HERVEY BAY SLEEPBUS SERVICE
Apex Park,
306 The Esplanade, Scarness
Service Nights: 3
Friday, Saturday, Sunday.
Service Hours:
Boarding 8:30pm - 10pm. Doors close 10pm sharp
Wake up call 7:00am. Check out 7:15am
ACCOMODATION
CENTACARE COMMUNITY SERVICES HERVEY BAY
HACC Services, Domestic Assistance, Social Support, Respite Mental Health Services, Respite, Centre Based Counselling. Disability - Accommodation Support, Learning and Leisure, Holiday Program, Housing, Emergency and Preventing Homelessness.
5 Imelda Street, Pialba QLD 4655
07 3324 3800
https://centacare.com/location/centacare-family-and-relationship-services-fraser-coast/
CATHOLIC CARE (formerly CentacareCQ)
07 4131 6871
79 Woongarra Street, Bundaberg
https://catholiccarecq.com/contact/bundaberg/
COMMUNITY HOUSING
Provides a range of homelessness services for people who are homeless or at risk of homelessness in Maryborough in Queensland.
88 Ellena Street, Maryborough
07 4120 0900
GOOD HOPE MEN'S SHELTER
Good Hope Men's Shed offers a 24-hour crisis accommodation centre for males only, who are homeless or at risk of becoming homeless. The accommodation is temporary only and for males who are at least 21 years of age.
45 Queen Street, Maryborough
07 4123 1845
MARYBOROUGH HOUSING RENTCONNECT
This service may help you if you’re struggling to access the private rental market due to non-financial barriers, such a limited rental history, a lack of skills, knowledge or understanding of how the private rental market works and a lack of documents required for private rental applications. RentConnect provides a range of information and practical assistance to help you overcome these barriers.
271 Albert St, Maryborough.
07 4324 8600
REGIONAL HOUSING LIMITED
If you are experiencing homelessness or are at risk of becoming homeless you can speak to one of our Social Inclusion Officers regarding your housing options.
30 Tantitha Sreet, Bundaberg.
(07) 41531 239
YOORANA WOMEN'S DV REFUGE
A safe place for women and children escaping abuse and violence.
07 4122 2218
https://yoorana.com.au/
FOOD
HERVEY BAY NEIGHBOURHOOD CENTRE
The Hervey Bay Neighbourhood Centre is a community-based initiative to provide help, friendship, and support to the most disenfranchised people in the community.
Free hot showers weekdays 8.30 – 3.00
Comfort Kitchen. Every Wednesday from 4 pm to 6pm
Free community breakfast every Tuesday and Thursday at City Park 6.30 – 7.30
22 Charles St, Pialba QLD
(07) 4194 3000
https://www.hbnc.com.au/
SALVATION ARMY CONNECT CAFE
Free Community Lunch every Friday 10am to 1pm.
11 Robertson Street, Urangan
(07) 4125 1848
https://www.mycommunitydirectory.com.au....Hervey_Bay
ST VINCENT DE PAUL
Food and fuel vouchers provided. By appointment. Centrelink income statement must be provided.
21 Liuzzi Street, Hervey Bay QLD 4655
(07) 4128 1389
www.vinnies.org.au
WE CARE 2
We Care 2 is a local charity for the local community of Hervey Bay. Free Breakfast at Apex Park 6.30 – 7.30 Mon, Wed, Fri
225 Main Street Urraween
07 4124 0913
https://wc2.org.au/
VICTORY CARE
Food hampers $25 to $40.
5 Fazio Road Maryborough
07 4123 2711
https://www.victorychurch.com.au/care-services-maryborough
WELLBEING
ANGLICARE SOUTHERN QLD
Mental health and family well being. Support for families and children.
60 Cheapside St Maryborough
07 412 05100
1300 610 610
https://anglicaresq.org.au/
BRIDGES HEALTH AND COMMUNITY
Mental health drugs and alcohol support services.
6/65 Main St Pialba
1300 707 655
https://www.bridgeshcc.org.au/
CATHOLIC CARE FRASER COAST (formally CENTRE CARE)
DV support family relationship services, Fraser Coast.
5 Imelda St. PIALBA
07 3324 3838
https://catholiccarecq.com/
HOMELESS PERSONS INFORMATION QUEENSLAND
Homeless Persons Information Queensland is a free call 24 hour service providing information about housing, as well as confidential advice, support and practical assistance such as where to get meals, showers and clothing. This service is available Statewide.
1800 474 753
www.qld.gov.au/homelesshotline
UNITING CARE
Leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing.
94 old Maryborough Rd, PIALBA
07 4191 3100
https://www.unitingcareqld.com.au/
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